GENERAL CONDITIONS OF SALE
These general conditions of sale [hereinafter: GC] govern the sale of products marketed by "Greenmarket di Barbone Valerio" [hereinafter: Company] via the website seedscactus.com. All contracts for the purchase of products and/or services awarded through the site seedscactus.com and according to the procedures described above, between the seller and the customer, will be governed by these GC.
The Company is not responsible for any loss or damage, direct and/or indirect, arising from the sale of goods and/or services offered in the catalog published on the site seedscactus.com, including delayed and/or non-delivery of the product or the correspondence of the goods to the specifications published on this site, nor for any other circumstances not directly attributable to the Company.
The descriptions on the website seedscactus.com are derived from information published by the manufacturers of the products included in the catalog. The Company, therefore, reserves the right to change/adapt the technical and dimensional specifications without notice. The Company sells high germination rate seeds; in order to give the customers highest germination rate, the sale is only restricted to previous growing season collection seeds, unless otherwise clearly specified and stated on the product sheets. However this can not amount to provide a guarantee of germination as this can depend on many factors (humidity, lighting, substrate, etc) on which the Company has no control. Carefully follow the instructions and the advice given in the Tutorial section can help you maximize the germination rate but does not guarantee any result. Some of the products are subject, by their nature, to weight loss after opening the package due to gradual loss of humidity. By making the purchase and accepting these conditions, the customer declares to be aware of the fact that some of the materials are sold with an intrinsic humidity that is equal to that naturally contained by the material at the time of purchase by us at the wholesalers.
The products viewed and purchased on the site seedscactus.com are always available as sold out or not currently available products are not included in the search results or in the navigation pages. The complete catalog in pdf format, however, is updated periodically, and may be, at the time of any order, not fully updated. Therefore, we encourage customers to place orders only through the purchase process by following the steps provided for electronic display products actually available. The delivery time shall not exceed in any case the 7 working days from payment, except in exceptional cases.
Upon delivery of the goods, the customer must verify the integrity of packages and correspondence with the quantity and quality as specified in the accompanying summary sheet. In case of discrepancy, the same should be reported on the summary sheet and confirmed within seven days by registered mail to the Company. Even the packaging is intact, the goods must be checked within seven days of receipt. Any hidden defects must be reported in writing by registered letter. Every alert over these terms will not be taken into account. For each statement, the customer assumes full responsibility for what he says. The customer is obliged to inquire into the customs restrictions for introduction of the goods ordered in his own country, the Company can not be held liable for any delays, controls, confiscations or fines issued to the customer for violations of local laws on import.
Orders are accepted only through the website seedscactus.com. The sale of seeds is carried out through the website seedscactus.com in accordance with the definition of art.4, paragraph 1, letter b) of Italian Legislative Decree 31 March 1998 and subsequent amendments; therefore, through the conclusion of the purchase agreement, the buyer expressly declares to be the ultimate consumers of purchased products and will not perform any further marketing. The customer will receive, at the end of the procedure, a notice confirming the order by electronic mail, with an indication of the order number; if after by placing an order, you do not receive the confirmation email with your order number, the order shall be deemed as not accepted, for all legal purposes. The customer to make the purchase must be over 18.
All prices on the website are inclusive of VAT. Prices may be changed at any time without notice. Payment methods are listed on the final page of the buying process and the choice may involve the addition of a supplement visible in the final summary order. A receipt is issued for each order. In the case of billing companies to please buyers to sign showing in the field Tax Code/VAT. We will not accept requests for billing companies after the order.
The buyer may choose different shipping types, taking into account that the website, for certain products of particular weight and/or size, can restrict the choice of binding to a specific type of shipment. Shipments through ordinary mail (not registered) is the less secure as it don't give the possibility to trace the shipment. This kind of shipping is at the sole customer's risk: the company is not liable for any losses due to the choice of this kind of shipping. We strongly recommend registered shipping.
Any dispute relating to the application, execution, interpretation and breach of contract of sale concluded on-line via the website seedscactus.com is subject to Italian jurisdiction, these GC, although not expressly provided herein, the combined provisions of Italian Legislative Decree no. 50 of 15.1.1992 and Italian Legislative Decree no. 185 of 22.5.1999. Any dispute between the parties relating to this contract shall be the Court of Bergamo (Italy).
In the event that the signing of a contract for the purchase takes place outside the business premises, the sale in question is considered to be subject to Italian Legislative Decree no. 185 of 22/05/1999, which provides the opportunity for the purchaser to exercise the right of withdrawal. Fall so in this case the distance purchases made by telephone or via the Internet whether they are delivered to your home or picked up at the company's headquarters or at a point of presence on the territory.
The customer has the right, within a period of 10 working days from receipt of goods, to exercise the right of withdrawal. This is the right to return goods purchased from the seller and the refund of the purchase price. The right of withdrawal applies to individuals (consumers) acting for purposes that are unrelated to business. Purchases made by companies are therefore excluded from the right of withdrawal. The right of withdrawal does not apply to audio or sealed computer software unsealed by the consumer. Shipping costs are not refundable.
To take advantage of this right, send to info[at]seedscactus.com a scan written and signed statement of intention to exercise the right of withdrawal summarizing all the data necessary for the identification of the order (including the number of confirmation of the order and the procedures for reimbursement of the amounts of goods subject to withdrawal).
Pack materials carefully in order to protect the original packaging of products from any damage, writing or labeling . Send the goods to the address that will be communicated. The Company, within 30 working days from receipt of goods, will refund the paid amount, excluding shipping costs (Article 5 , paragraph 6, of Italian Legislative Decree no. 185 of 22/05/1999).